SERVICE TERMS
The conditions that explain how our platform, orders, payments and deliveries work.
Last updated: November 4, 2026
1. Scope and platform role
These terms apply to use of Alcohol Delivery Near Me and delivery orders placed through the platform. The platform belongs to the Bridge Building SP SAS group and acts as an intermediary connecting consumers with subcontracted delivery couriers across the United States.
Our intermediary role does not remove the commitments expressly made on this website. These terms do not exclude or limit any mandatory rights or remedies that applicable consumer law gives you. The order confirmation and payment records should be retained with these terms.
2. Eligibility and lawful delivery
You must be aged 21 or over to order alcohol, and the receiving adult must satisfy applicable age and identification requirements. Provide accurate information and do not place an order on behalf of an underage recipient. Orders and handoffs may only be fulfilled where permitted by the rules applicable to the destination.
3. Product selection and order details
Read the complete product name, volume, pack quantity, price and availability before ordering. Product images help identify the selection; the written listing and order summary provide the reference for the item ordered. Check the destination and contact details before submitting.
The final order summary must show the charges payable for the order. Do not assume that a bottle, a can and a multipack represent the same quantity. If a listing or order detail appears incorrect, contact us before confirming rather than relying on an apparent mistake.
4. Courier acceptance and card payment
Each delivery requires an available courier to accept the request. Payment is by card before delivery. If no courier is available to accept the order, no amount is debited. A temporary authorization may appear as pending rather than as a completed debit; its release and display depend on the bank and payment processing arrangements.
Do not send card security codes, full card numbers or account passwords through the contact form. Keep the payment confirmation and order reference so an enquiry can be matched to the correct transaction.
5. Delivery guarantee and full refund
We guarantee delivery in 30 minutes. Any delivery that does not reach completion will be refunded in full, including delivery charges paid for that uncompleted order. The guarantee and refund commitment are not waived simply because a subcontracted courier carries out the delivery.
For a late, missing or uncompleted delivery, contact our team with the order reference. If you do not agree to a delay, make that clear in your request. Any applicable cancellation or refund rights remain available. A refund approval and the date a bank displays the credit are separate events.
6. Cancellations, errors and complaints
If you need to cancel or correct an order, contact us promptly with the reference and the change requested. We will review whether the delivery has been accepted or completed and explain the next step. Nothing in this section restricts the full refund commitment for a delivery that has not been completed.
For a damaged item, an incorrect item or another issue with a completed delivery, describe the problem and retain relevant packaging and photographs where practical. We will review the issue and the remedies that apply. Do not disclose payment credentials in your supporting information.
7. Appropriate platform use
Do not misuse accounts, interfere with the website, provide fraudulent order information or use the service for an unlawful purpose. Respect couriers and other users. Access to platform features may be restricted to address misuse, without removing rights relating to an existing order or a refund that is due.
8. Privacy, updates and contact
Our Privacy Policy and Cookie Policy explain information handling and browser technologies. Updated terms will show a new revision date. Changes do not retroactively reduce rights or commitments applying to an order already confirmed. Questions and complaints can be sent using the contact form linked below.